Knowledge Base

Feeling a bit lost? If you have questions about DataGroomr, need help with something that isn’t working right, or just want to contact us, there are several ways to get in touch.

Get in touch with us

Blog

Read our latest musings on all things data quality and Salesforce.

Tutorials

Check out our video tutorials to learn how to use DataGroomr.

Documentation

Get started fast with our step-by-step getting started guide.

Release Notes

Read the release notes to find out what we’ve been adding to the app.

Free 14-Day Trial

No Setup or Customization Required

Frequently Asked Questions

How do I login to DataGroomr?

DataGroomr uses Single Sign On, so you can head over to app.datagroomr.com and login using your Salesforce credentials. If you installed DataGroomr via the Salesforce AppExchange, you can access it from the “DataGroomr” tab in Salesforce.

Can I try DataGroomr before I buy?

Yes, you can register for a free trial directly from the Salesforce App Exchange.

Is the free trial limited?

The free trial provides access to all of DataGroomr’s functionality. The only limit is that you can only merge up to 25 records.

Is there a setup fee?

No, DataGroomr doesn’t require any setup (installs, Salesforce customization, etc.)

Can I test DataGroomr in my sandbox?

Yes, you can choose to connect DataGroomr to your  production or sandbox environment.

Is support included with subscriptions?

Yes. All paid subscriptions include access to in-app chat support, telephone and email support. We also provide users with access to our knowledge base, which is jam-packed with useful resources.

Is there a minimum term for subscriptions?

Yes. All subscriptions are based on one-year’s service. Subsequent years will renew automatically unless we receive a cancellation notice.

Which payment methods are accepted?

All major credit cards are accepted by DataGroomr.

What happens when new features are added to DataGroomr?

All users will automatically receive access to new feature releases.